Our people are


A Family Culture Focused On Manufacturing  Excellence

At Sussex IM, our success has always been because of our dedicated and loyal employees. We strive to provide a safe work environment in which integrity, respect, teamwork, open communication, and continuing education are encouraged.

Current Openings

Please email your resume to careers@sussexim.com.

The tooling manager is ultimately responsible for all new molds.  They are responsible for managing Design for Manufacturing and procurement of all new molds required to produce parts per customers specifications. This individual analyzes the supplied molds to ensure proper function and performance.  The tooling manager also manages/directs any modifications/repairs to existing molds.

Essential Duties, Responsibilities, & Authority

  • Maintains SIM Injection Mold Tooling Guidelines with reviews, updates and submissions to mold making supplier base annually or as needed.
  • Reviews component design and function with Project Engineers and customers (as necessary).
  • Quotes all new molds through detailed quotation requests on a timely basis. Provides costing to sales department with build contingencies or design recommendations.  Requests formal quotations from toolmakers, which may involve multiple iterations.
  • Procures all new molds with mold maker selection, creates electronic mold folder, writes contract, and creates DFM specifications for preliminary mold design. Negotiates construction issues and pricing if necessary to ensure mold conforms to SIM standards and safe handling /operation for the technical staff.
  • Reviews and approves the mold Leads design review of all molds with the Project Engineering group, Process Engineering Staff, internal Toolroom Manager, Quality department and Sales. Reviews all designs for function and reliability to ensure that they follow company and industry standards, as well as customer requirements.
  • Tracks PO expenses to mold budget and PO log. Ensures that tool building is within budget and supplies weekly schedule Visits toolmaker as required to maintain delivery schedule and ensure design.
  • Reviews construction for compliance with design and specifications at tool delivery. Requests any modifications/corrections and initiates sample request through the Project Engineer.
  • Notifies Project Engineer of any changes-part geometry, mold construction, and delivery s
  • Attends mold sampling. Coordinates all mold corrections and adjustments.
  • Evaluates first piece parts with Process Engineer, and Project Coordinates all mold corrections and adjustments. Resamples as necessary until customer approval is received.
  • Maintains mold folders and files electronically. Keeps all documentation accurate and up to date. Requests revised mold drawing from toolmaker as
  • Tracks weekly tool room maintenance, repair, and overhaul records and provides sales and CFO weekly report on costs with determination of internal or customer billing.
  • Recommends maintenance schedules for molds.
  • Prepares annual budgets for customer billable MRO costs for key customers.
  • Reviews all incoming transfer molds with tool room and provides preparation for production budget to Project Engineer.
  • Coaches, mentors, and provides training in mold design to Project Engineers.
  • Uses good interpersonal communication techniques to work with subordinates and/or co- workers. Is courteous and helpful when interacting with fellow Attends available interpersonal skill training courses. Helps to create a pleasant work environment.
  • Learns, practices, and supports all Lean Manufacturing tools to assist the Company in the continuous improvement
  • Maintains a safe working environment to minimize the possibility of an injury. Reports any unsafe conditions to supervisor.
  • Performs other duties and assignments as directed by the Director-Project Engineering.

Required Education, Credentials, & Certifications

  • Associate degree in injection mold design and mold making or the equivalent in work experience.

Job Specification

  • Minimum five to eight years of experience in injection mold
  • Minimum five years of experience in contracting injection

Knowledge, Skills, & Abilities

  • Communication and technical writing
  • Proficiency in all areas of injection molding including materials, processing, tooling, and part design.
  • Experience with injection molding simulation and optimization
  • Knowledge of new product development processes and best practices.
  • Proficiency in mathematics and statistics and problem-solving.
  • Ownership of projects and outcomes.
  • Attention to detail.
  • Displays a good sense of urgency.
  • Demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Ability to coach and mentor.
  • Proclivity towards challenging the status quo.


As a customer-focused organization, our “Customer Success Advisor”, is an integral part of our operations, and key member of the team. They are responsible for creating a positive experience for all stakeholders. Although we work with some of the biggest companies in the world, we retain our family culture. At Sussex IM, we find our work to be interesting, challenging, and creative. If this opportunity sounds like it’s for you, we have a seat available.


  1. INFORMATION GATHERINGObserves, receives, and otherwise obtains information from all relevant sources.
  2. WORKING WITH COMPUTERSLeverages computers and software/applications to enter data, processes information, & communicates.

-Communicates with individuals outside of the organization, represents the organization to customers and the public.

-Works internally with team members.


– Develops constructive and cooperative working relationships with others and maintains them over time.


-Discusses goods or service information with customers/clients.

– Responds to customer problems or complaints.


  1. ATTENTION TO DETAILJob requires being careful about details and thorough in completing work tasks
  2. COMMUNICATIONJob requires excellent communication and relationship building skills
  3. COOPERATIONJob requires being pleasant with others on the job and displaying a good natured, cooperative attitude
  4. INTEGRITYJob requires being honest and ethical
  5. DEPENDABILITYJob requires being reliable, responsible, and dependable, and fulfilling obligations
  6. CONCERN FOR OTHERSJob requires being sensitive to others needs and feelings and being understanding and helpful on the job


  1. CUSTOMER RELATIONSBuilds rapport with external partners
  2. CUSTOMER QRCs ( QUESTIONS | COMPLAINS | REQUESTS )- Seeks necessary information to answer or solve customer QRC in a timely and thoughtful manner

Reviews & Enters Customer POs / Change Orders / Price Confirmation

– Creates Customer Shipping Schedule & Documents & Invoices


Collaborates with leadership and team to improve processes and deliver world class customer service


– Brokers a positive experience for all stakeholders

– Defines & Documents Standard Work


  1. PROFESSIONAL WORK3-4 years of professional experience in a customer facing role
  2. EDUCATION2 or 4 year degree in business or a related field

Employee Benefits

Traditional or Roth 401(k)
Company Profit Sharing Contributions
Paid Vacation
11 Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Short-term Disability Insurance
Long-term Disability Insurance
Education Assistance
Health Club Reimbursement

Our Mission

is to solve problems to satisfy consumer needs

Our Vision

is to mold and fulfill the future for our employees and customers

Our Core Values

are Customer Focus, Ethics, Communication, and Teamwork

Our Core Values

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Planning and working with caution.



Molding a bold new future.

Customer Focuse

Customer Focus

Embedded Focus on the customer at all levels. 



Making the right choice – not the easy choice.




Working together towards a single solution.